Graham Wills, May 2023
“Everyone I dealt with at the firm was courteous, efficient, and prompt at all times.”
“Everyone I dealt with at the firm was courteous, efficient, and prompt at all times.”
“Charlotte was friendly and professional and always responded in a timely manner.”
“RIAA Barker Gillette has been very professional throughout my process and was very friendly. They not only helped but provided valuable guidance and explained everything to the smallest detail. They have been very patient and understanding.”
“I contacted RIAA Barker Gillette about writing a will. During the whole deal with them I found them to be professional, full of patience for my questions, and explain in a clear and understandable way in this area. They understood the special situation I was in and solved the problem to my satisfaction. I recommend them to anyone who needs help with inheritance matters.”
“The setting for my discussions with RIAA Barker Gillette (RIAABG) arose from a natural progression of their assistance in the preparation of my Will, Probate requirements, Property Title Transfer and finally to the preparation of my Powers of Attorney for property & finance & health & welfare. I wanted a solicitor who was willing to work alongside my brother and my 2 children and to freely share all discussions with them and I was made to feel comfortable that RIAABG would meet this role at all times.
I valued that RIAABG encouraged communication by phone, e-mail and face to face for final sign off of documents. At all times the lead solicitor could be contacted easily. Indeed, the entire task of the LPA’s was made to look simple as it was noted that background preparation was always meticulously carried out to make the discussions very focused and to minimize any recycle of discussions. The explanations were important for me as I wanted to understand the significance of the legal language used without receiving a lecture and I got the confidence these documents would be completed correctly and in accordance with my wishes.
At all times, the communication was received within 2 days on pending issues with an explanation on the options to consider or suggestions to move forward whilst maintaining my wishes. The briefings were always clear and we felt comfortable asking simple questions. The explanation of the role of the Office of the Public Guardian and the role of my appointed Attorneys were valuable when discussed as a group with our solicitor to fully understand the reasons and consequences of selected options.
So I must thank our solicitor for the politeness and responsiveness showed to us and the informed professional views we received at all times. We were made to feel welcome. Thank you.”
“James in particular dealt with my case and all that I can say is that they were amazing and highly professional…”
“We found the whole process extremely smooth and were kept informed on every process. We felt that our queries were answered and we were supported through the process.”
“Thank you for the sympathetic way you have eased me through the intricacies of probate and executing a Will. It was far from straightforward and [James McMullan‘s] expertise and guidance has meant that I have been a passenger and observer.”