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Cookies policy

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, i.e., the information we collect using cookies, and how that information is used, and how to manage the cookie settings.

Cookies are small text files that store information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, understand how the website performs, and analyse what works and where it needs improvement.

How do we use cookies?

As with most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function properly, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with it, keeping our services secure, providing relevant advertisements, and, overall, providing you with a better and improved user experience and helping speed up your future interactions with our website.

Types of cookies we use

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

Email campaigns

We use single-pixel gifs, also known as web beacons, in our email campaigns. These tiny graphic files contain unique identifiers that enable us to recognise when the recipient has opened an email or clicked certain links. These technologies record each recipient’s email address, IP address, date, and time associated with each open and click for a campaign. We use this data to understand how an email campaign performed and what actions recipients took. You may opt out of such campaigns anytime by clicking the “unsubscribe” link or contacting info.uk@riaabg.com.

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What they say...

  • Caroline Rice, February 2025
    “Charlotte was very thorough, kind, and patient with my mum. She explained everything brilliantly and has a lovely manner. She was efficient and had excellent communication skills.”

  • Mikaela, February 2025
    “Martin was brilliant – so professional and personable. He clearly has a lot of expertise, and we always felt were in safe hands. He’s always available to speak on the phone, and is incredibly patient and reassuring. He worked effic

  • Bibiana Farenzena, February 2025
    “Victoria Holland and Evangelos Kyveris I want to thank you for your involvement and efforts on this case. You have been immensely helpful, and I appreciate all your knowledge and advice regarding this matter.”

  • Dabid Shaw, February 2025
    “Excellent , personalised one to one client care. Options laid out in a comprehensible manner. Fees appropriate for service provided.” Herman Cheung

  • Michael, February 2025
    “Martin was great to work with, despite a very difficult first buyer, second time round was the charm! Thanks to Sharon too.”

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